Our journey
Anniversary announcement
Leading vehicle solutions since 2001
Vehicle Quality Solutions is the UK’s largest independent provider of vehicle inspections, vehicle logistics, and supporting fleet management services.
Being independent, the business enjoys a diverse client portfolio that includes global vehicle manufacturers, leading finance institutions, fleet and leasing businesses, national daily rental companies, and retail dealer groups.
We pride ourselves on being able to deliver flexible solutions. Our clear focus on innovation and investment in technology allows us to continually improve our solutions while maintaining a personal, customer-focused approach.
Independence
Operating independently allows us to serve a diverse range of clients without conflicts of interest.
Flexibility
We tailor our services to meet the unique needs of each client, providing bespoke solutions.
Expertise
Over 25 years of experience in vehicle services with cutting-edge technology and skilled teams.
About us
Our journey
From Bruntingthorpe to a multi-site UK operation, the VQS journey has been defined by independence, investment in technology, and a commitment to delivering high-quality, consistent services.
2001
Company incorporated by the late David Thomas, based out of Bruntingthorpe.
2002
Simon Jackson joins as a vehicle inspector.
Vauxhall contract starts.
2006
Manufacturer quality audit programme begins.
2007
VQS partners with Taap for software solutions.
2009
Castle Donington office opens as the business expands.
2013
BOPS 1 operating platform launched — VQS’s first bespoke solution.
2014
Inspect & Collect Service commences.
2015
Top 15 of FN50 company joins.
2018
Current team completes MBO.
2019
Another top 15 of FN50 company joins.
2020
BOPS 2 operating platform released.
Major OEM company car programme starts.
2021
Logistics service offering introduced.
2023
Islip Logistics office opens.
Ford contract starts.
2025
VQS demo booking system built.
First OEM demo programme won.
2026
New Head Office opens at Islip.
Meet the team
Directors
Simon joined VQS in 2002 and took on the responsibility of Managing Director in 2017 following a management buyout. Starting his career in the used vehicle sector back in 1997, Simon has gained extensive knowledge of the sector, specialising in high-volume and refurbishment environments. Through this, he’s created and implemented several major manufacturers’ vehicle inspection programs, enabling VQS to process over 250,000 vehicles per annum.
Cherie joined VQS in 2012 from a 37-year background working in the prestige vehicle dealership industry. With knowledge in managing high-value accounts, she brought a wealth of experience in client account services and progressed with the company. Promoted in 2023, Cherie is responsible for the operation of the Accounts Department and staff for both Sales and Purchase Ledger.
Since joining VQS in 2014, Robert has built extensive experience across vehicle inspections, logistics and fleet management. As Operations Director, he oversees the delivery of key business functions, with a strong focus on quality, operational excellence, and continuous improvement. His hands-on leadership and commitment to high standards are central to the ongoing success of VQS.
Tim is responsible for managing the company’s logistics operation, including trade plate and transported movements, ensuring the business can responsively cover every UK postcode. He holds the business Operating Licences and has over 220 trade plate drivers, 25 transporter drivers and 15 logistics planners and administrators to support him.
Senior management team
Joining VQS in 2020, Lee brings over 30 years’ experience across the used vehicle supply chain, including sales, business development and commercial management. He has enjoyed roles with several vehicle manufacturers, large auction companies, and remarketing suppliers across the UK and MENA regions. He supports the VQS Directors with managing major accounts and is normally the first point of contact with business enquiries and onboarding clients.
Hope has been at VQS since 2018 and manages the VQS call centre and inspection administration team. She has the vital role of deploying operating platform developments and various client/customer portals. Her expertise with Microsoft Power BI ensures VQS provides clients with a rich seam of data.
Ryan Wyllie
Operations Manager
Beginning his career at VQS in 2013 as an inspector, Ryan now manages the field-based inspection operations. With over 40 clients requiring accurate, high-quality, priced inspections, Ryan specialises in managing multiple client inspection standards and overcoming the challenges created in the field environment. He delivers over 50,000 field inspections every year.
Dan started his career with VQS in 2016 as a site-based inspector. Following a successful term on the floor at a key client, Dan was promoted through the ranks to become a supervisor, then an account manager for the client, and has recently joined the senior team as the Head of Key Accounts for various global manufacturer clients. Dan ensures that site operations run smoothly and that the team produces consistent and accurate results.
Kelly joined VQS in 2020 as an Accounts Administrator and has become a valued member of our Accounts team and her role now encompasses Account Management. With a BA Hons Law with Accounting, Kelly brings extensive experience across a broad range of accounting functions, including payroll, purchase ledger, account reconciliations, statutory reporting, and financial analysis. Her knowledge and expertise make her a key contributor to the wider business.
Accreditations & compliance
ISO 9001
Quality management
ISO 14001
Environmental management
Cyber Essentials
Certification
